Privacy Policy

We place great emphasis on ensuring that the handling of personal data is transparent. This privacy policy provides information about the personal data we collect, the purpose of its use, and to whom we may disclose it. To ensure high transparency, this privacy policy is regularly reviewed and updated.

 

1. Services We Use

 

  • Brevo (formerly Sendinblue)
  • MailChimp
  • Pinterest Ads
  • Pinterest Conversion Tag
  • Google Customer Reviews
  • Google My Business
  • Adobe Fonts
  • Google Maps
  • YouTube
  • Google Sign-in
  • Google reCaptcha
  • Google reCaptcha v2 for Contact Form 7
  • Topblog.de
  • Bloggerei.de

2. Contact Information

 

If you have questions or concerns about the protection of your data, you can contact us anytime via email at info@narcissusandgoldmund.com.
Responsible for the data processing carried out through this website:

 

Eliisa Baumann
info@narcissusandgoldmund.com

 

Data Protection Person:


Eliisa Baumann
info@narcissusandgoldmund.com

 

 

3. General Principles

 

3.1 What Data Do We Collect From You, and From Whom Do We Receive This Data?

Primarily, we process personal data that you provide to us or that we collect through the operation of our website. In certain cases, we may also receive personal data about you from third parties. These may include the following categories:

  • Personal identification data (name, address, date of birth, etc.);
  • Contact details (mobile number, email address, etc.);
  • Financial data (e.g., account details);
  • Online identifiers (e.g., cookie ID, IP addresses);
  • Location and traffic data;
  • Audio and visual recordings;
  • Special categories of personal data (e.g., biometric data or health information).

 

3.2 Under What Circumstances Do We Process Your Data?

We handle your data confidentially and in accordance with the purposes outlined in this privacy policy. We ensure transparent and proportionate data processing.

If we are exceptionally unable to adhere to these principles, data processing may still be lawful if there is a valid justification. Valid justifications may include:

  • Your consent;
  • The performance of a contract or pre-contractual measures;
  • Our legitimate interests, provided they do not outweigh your interests.

 

3.3 How Can You Withdraw Your Consent?

If you have given us consent to process your personal data for specific purposes, we process your data within the scope of this consent unless we have another justification.

You can withdraw your consent at any time by sending an email to the address provided in the imprint. Data processing carried out before the withdrawal remains unaffected.

 

3.4 In Which Cases May We Share Your Data With Third Parties?

a. Principle
We may rely on the services of third parties or affiliated companies to process your data (so-called data processors). Categories of recipients include:

  • Accounting, fiduciary, and auditing firms;
  • Consulting firms (legal advice, taxes, etc.);
  • IT service providers (web hosting, support, cloud services, website design, etc.);
  • Payment service providers;
  • Providers of tracking, conversion, and advertising services.

We ensure that these third parties and our affiliated companies comply with data protection requirements and treat your personal data confidentially.

We may also be required to disclose your personal data to authorities.

 

b. Visiting Our Social Media Channels
Our website may embed links to our social media channels, which are clearly marked (typically with appropriate symbols). Clicking these symbols will redirect you to our social media channels.

In this case, the social media providers learn that you are accessing their platform from our website. They may use the data collected for their purposes. We do not have any knowledge of the content of the data transmitted or its usage by the operators.

 

c. Transfer Abroad
In some cases, your personal data may be transmitted to companies abroad as part of processing tasks. These companies are bound by the same data protection obligations as we are. Transfers may occur worldwide.

If the data protection level does not match that of Switzerland, we perform a preliminary risk assessment and contractually ensure the same protection (e.g., using the EU Commission's new standard contractual clauses or other legally prescribed measures). Should our risk assessment yield a negative result, we implement additional technical measures to protect your data. You can access the EU Commission's standard contractual clauses here: https://www.edoeb.admin.ch.

 

3.5 How Long Do We Retain Your Data?

We retain personal data only as long as necessary to fulfill the purposes for which it was collected.

Data collected during your visit to our website is stored for twelve months. An exception applies to analytics and tracking data, which may be stored longer.

Contract data is retained for longer periods due to legal requirements. For example, we are required to retain business communications, contracts, and accounting records for up to 10 years. Once such data is no longer needed for service delivery, it is locked and used only for accounting and tax purposes.

 

3.6 How Do We Protect Your Data?

We securely store your data and take all reasonable measures to protect it from loss, unauthorized access, misuse, or alteration.

Our contractual partners and employees with access to your data are obligated to comply with data protection regulations. In certain cases, we may need to forward your inquiries to affiliated companies, but your data will be handled confidentially in such cases.

Our website uses SSL (Secure Socket Layer) technology with the highest encryption level supported by your browser.

 

3.7 What Are Your Rights?

a. Right to Information
You may request information about the data we store about you at any time. Please send your request along with proof of identity to info@narcissusandgoldmund.com

You also have the right to receive your data in a common file format if:

  • You have given consent for the data processing; or
  • You provided the data as part of contract conclusion or performance.

We may restrict or deny the release of information if it conflicts with our legal obligations, legitimate interests, or third-party interests.

The legal processing period for your request is 30 days. This period may be extended due to high request volumes, legal or technical reasons, or if we need more information from you. You will be notified of any extension at least in text form.

 

b. Deletion and Correction
You may request the deletion or correction of your data at any time. We may deny your request if legal obligations require longer retention or an exception applies.

Please note that exercising your rights may conflict with contractual obligations, potentially affecting contract execution (e.g., early contract termination or costs).

 

c. Legal Remedies
If you are affected by the processing of personal data, you have the right to enforce your rights through legal action or by filing a complaint with the relevant supervisory authority. In Switzerland, the supervisory authority is the Federal Data Protection and Information Commissioner: https://www.edoeb.admin.ch

 

3.8 Changes to the Privacy Policy

We may change this privacy policy at any time. Changes will be published on narzissundgoldmund.ch, but you will not be notified separately.

 

4. Individual Data Processing Operations

 

4.1 Providing the Website and Creating Log Files
What information do we receive, and how do we use it?


When you visit narcissusandgoldmund.com, certain data is automatically stored on our servers or the servers of services and products we use and/or have installed. This is for system administration, statistical purposes, security, or tracking. The collected data includes:

  • Your internet service provider's name;
  • Your IP address (potentially);
  • Your browser software version;
  • The operating system of the device accessing the URL;
  • The date and time of access;
  • The website from which you visited the URL;
  • The search terms used to find the URL.

 

Why are we allowed to process this data?

This data cannot be associated with any specific individual and is not merged with other data sources. The storage of log files is necessary to guarantee the functionality of the website and to ensure the security of our information systems. This constitutes our legitimate interest.

 

How can you prevent data collection?

The data is stored only as long as necessary for the purpose of its collection and is deleted after each session ends. Since storing log files is essential for website operation, you cannot object to this processing.

 

4.2 Brevo (formerly Sendinblue)

Our website uses the service Brevo (formerly Sendinblue) for email communication, as a CRM (Customer Relationship Management) tool, and for the chat widget enabling direct communication with our visitors.

When you sign up for our newsletter, submit an inquiry through our contact forms, or use other email communication channels, your email address and other personal data (such as your name or preferences) may be stored and processed through Brevo. Brevo uses technologies like cookies and tracking pixels to determine if emails were opened and which links were clicked, helping us measure the effectiveness of our email campaigns and better understand user interests.

As a CRM tool, Brevo helps us manage and optimize our customer relationships, storing information such as contact details and interactions with our website.

The chat widget integrated into our website enables direct communication with us. When using this widget, data you enter and technical information like your IP address are stored and processed by Brevo.

 

4.3 Pinterest Ads

Our website utilizes Pinterest Ads, an advertising service by Pinterest Inc., 505 Brannan St, San Francisco, CA 94107, USA. This service allows us to advertise our products and services on the Pinterest platform, increasing our reach.

When you use Pinterest and click on one of our ads, you are directed to the corresponding page on our website. Pinterest Ads enables us to measure the effectiveness of our campaigns by providing data on user actions, such as purchases or newsletter sign-ups after clicking an ad.

Pinterest uses cookies and similar technologies to track your browsing behavior and interactions with our ads. This includes the website you came from, time spent on our site, viewed products, and performed actions.

To prevent Pinterest from tracking your behavior for advertising purposes, you can adjust your Pinterest account settings or restrict cookie usage in your browser.

 

4.4 Pinterest Conversion Tag

We use the Pinterest Conversion Tag, an analytics tool by Pinterest Inc., 505 Brannan St, San Francisco, CA 94107, USA, on our website. This tool helps us measure the effectiveness of our Pinterest ads and optimize our marketing strategies.

Through the Pinterest Conversion Tag, we can track actions performed on our website after users click on our Pinterest ads, such as purchases or newsletter sign-ups.

The Pinterest Conversion Tag uses cookies and similar technologies to collect data about user interactions with our ads and website. This includes pages visited, time spent, and actions taken.

To opt out of Pinterest tracking, adjust your Pinterest account settings or limit cookie usage in your browser.

 

4.5 Google Customer Reviews

We use Google Customer Reviews, a service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. This service allows customers to provide feedback on their shopping experiences with us and helps improve service quality.

After a purchase, you may be invited to participate in a Google survey. If you accept, Google processes and aggregates your responses to provide us with an overview of customer satisfaction.

Data such as your IP address, the survey date and time, and your ratings may be processed by Google and stored on its servers, which could be located in the USA or other countries.

Participation is voluntary, and you can decline the invitation. More details can be found in Google’s privacy policy at Google Privacy Policy.

 

4.6 Google My Business

We use Google My Business features on our website, a service by Google LLC. This allows us to manage our Google presence, including search and maps, and interact with customers.

When interacting with our Google My Business profile, such as leaving reviews or asking questions, data (e.g., your IP address and content of interactions) is transmitted to Google and stored on its servers.

Google may use this data for advertising, market research, and service improvement.

 

4.7 Adobe Fonts

We use Adobe Fonts, a service by Adobe Systems Incorporated, to integrate quality fonts into our website, enhancing design consistency and user experience. Adobe Fonts may collect data such as IP addresses and browser information to provide these services.

 

4.8 Google Maps

We embed Google Maps for interactive maps and navigation. Google receives information such as the accessed page, your IP address, and other data when using this service. Data may be stored on servers in the USA or other countries and used for advertising or market research purposes.

 

4.9 YouTube

Our website embeds videos from YouTube. Viewing or playing videos transmits data like your IP address to Google servers. Logged-in YouTube users may have their behavior associated with their profiles.

 

4.10 Google Sign-in

We offer Google Sign-in for account access. By using this feature, you grant Google permissions to share certain data (e.g., name, email) with us.

 

4.11 Google reCAPTCHA

To protect against unwanted requests via the online form on our website, we use the reCAPTCHA service from Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). The query serves to distinguish whether the input is made by a human or abusively by automated, machine processing. As part of the query, information such as your IP address or behavior when filling out the form may be transmitted to Google.

For this purpose, your input will be sent to Google and further processed there. By using reCAPTCHA, you agree that the recognition you provide may contribute to the digitization of old works. If IP anonymization is activated on this website, your IP address will be shortened by Google within the member states of the European Union or in other countries that are part of the European Economic Area Agreement.

Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of this service. The IP address transmitted by your browser in connection with reCAPTCHA will not be merged with other data from Google.

 

4.12 Google reCAPTCHA v2 for Contact Form 7

To protect your requests via the online form on our website, we use the reCAPTCHA v2 service from Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; "Google"). The query serves to distinguish whether the input is made by a human or abusively by automated, machine processing. The query includes the transmission of your IP address and possibly other data required by Google for the reCAPTCHA service.

For this purpose, your input will be sent to Google and further used. By using reCAPTCHA, you agree that the recognition you provide may contribute to the digitization of old works. If IP anonymization is activated on this website, your IP address will be shortened by Google within the member states of the European Union or in other countries that are part of the European Economic Area Agreement.

Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of this service. The IP address transmitted by your browser in connection with reCAPTCHA will not be merged with other data from Google.

 

5. Blog Directories

This website participates in the blog ranking of topblogs.de and bloggerei.de and conducts tracking of page visits for this purpose.
Topblogs.de and Bloggerei.de collect the IP address, browser version, and the system used by all visitors to this website via their tracking code.

This data is used solely to determine the number of page visitors and create a ranking of all participants on Topblogs.de and Bloggerei.de. The data collected for this purpose will be stored until the purpose is fulfilled (collection of page visitor numbers) and deleted with the next reset (which occurs weekly).

 

BrainBox Generators

BrainBox Generators is a service from BrainBox Solutions GmbH to identify all data protection-related services on a website and assist with creating the privacy policy, among other things.

No personal data is collected or processed in this context.

 

Last updated on: 14.12.2024